What are we measuring?
This measure tracks the percentage of up time on virtual servers and network storage that host mission critical applications. More than 140 applications from over 40 departments in Fulton County rely on technology and infrastructure that is solid and continuously improving.
Why are we measuring it?
With the increased reliance on IT systems, it is essential to track and improve the amount of time systems are functioning properly. By measuring availability, Fulton County can evaluate systems’ current resistance to down times, identify areas that require attention, and improve overall system efficiency.
How are we doing?
Average system up time remained above 99.4% in 2018. Fulton County Information Technology continuously evaluate and implement infrastructure enhancements.