What are we measuring?

Fulton County provides drinking water to homes and businesses in an area of north Fulton County home to over 370,000 residents.  This measure tracks the percentage of water utility bills collected within a year of billing.

Why are we measuring it?

The collection rate of utility billings provides critical information about the County's ability to collect charges for services provided. A high collection rate suggests the County is successfully collecting outstanding balances from customers. The money collected for drinking water is critical to the maintenance and expansion of a high-quality and safe water distribution system.

How are we doing?

On-time collection rates have been consistently at 95 percent or higher over the past seven years.