What are we measuring?
Fulton County Police are responsible for providing reports to the public upon request. Requested reports are often standard documents such as accident reports but can also be requests for any information available under the Georgia Open Records Act. The department's goal is to respond to ninety percent of requests for reports and information within 72 hours.
Why are we measuring it?
Timely response to requests for reports is an important part of the Department's goal of providing excellent customer service. A copy of the report filed by a police officer following a traffic accident may be a critical piece of information needed by a citizen in their effort to obtain insurance coverage.
How are we doing?
The Department exceeded its goal in 2016 by responding to over 95 percent of requests within 72 hours.