What are we measuring?
We are measuring the percentage of service requests received by the Technical Division that are completed within five (5) business days of receipt.
Why are we measuring it?
This measurement ensures our served stakeholders and Radio System requests are resolved within five (5) business days for timely customer resolution. The purpose and justification ensures all technical service requests are resolved in the most expeditious manner to ensure Fulton County's mission of All People are Safe. 
How are we doing?