Atlanta-Fulton County Emergency Management

About the Department
The Atlanta-Fulton County Emergency Management Agency is a joint agency and the primary emergency management agency for Fulton County and the City of Atlanta. AFCEMA is responsible for providing management and coordination of mitigation, preparedness, response, and recovery activities within its area of responsibility. 
This is accomplished via hazard mitigation as well as preparation and response planning done in partnership with city and county agencies, regional and state level partners, non-profit entities, schools, and the private sector. 

Key Performance Indicators

Percentage of essential/mandated local emergency management plans submitted to and approved by the Georgia Emergency Management Agency (GEMA).

The number of animals adopted, transferred or returned to the the owner as a percentage of the total number of animals taken in.

This KPI measures the percentage of customers who indicate their expectations were met when receiving services from our Animal Services program. The Customer Satisfaction Score (CSAT) is leveraged by our department to close the loop on our customer’s interaction and determine whether or not we were effective in producing customer happiness. The score that is reported is an average of all customer responses.
This KPI identifies the percentage of milestones met for the Phase II Continuity of Operations (COOP) project during calendar year 2019. The Phase II COOP project is slated to be a 16 month long project with an anticipated end date during second/third quarter of 2021.

Percent of milestones met during the design and build phases of the new Fulton County Animal Shelter.