Behavioral Health and Development Disabilities

About the Department
The Fulton County Department of Behavioral Health and Developmental Disabilities provides behavioral health services for children, adolescents, emerging adults, and adults.
In addition, we serve adults with intellectual and developmental disabilities at three locations across the County.  

Key Performance Indicators

This measure tracks the percentage of individuals seeking behavioral health services that are scheduled to be seen by a licensed or credentialed professional within 2 business days from the initial request for services.

This performance measure tracks the percentage of individuals receiving developmental disability services that have met at least one goal associated with their annual individualized service plan (ISP). Each individual served has a planning meeting up to 45 days prior to their birthday. During the planning meeting, the previous year's ISP goals are discussed in detail to determine if the goal was met, not met or need to be deferred. This information assists with determining new and/or ongoing goals for the upcoming year. The month in which the planning meeting is held is what is used for collecting the performance data for each month.

We are measuring the percentage of clients scheduled to be seen by an Medical Doctor MD within 14 business days from the date of intake. This is in alignment with the performance indicators for the State of Georgia Department of Behavioral Health and Developmental Disabilities.

This KPI represents the number of unique individuals served at least once from January 1st through the end of the reporting period. 

The customer service survey for the Behavioral Health & Developmental Disabilities department targets external customers that visited the department and received services. This survey is ongoing and the number of survey participants varies.