Behavioral Health and Development Disabilities
Key Performance Indicators
All Programs
Description: Percentage of individuals scheduled to be seen by a licensed or credentialed professional within 2 business days from the initial request for services
Why is this important: In order to meet Accountability requirements from the State of Georgia requirements, all individuals admitted require an MD evaluation (1 hour), a BHA/SPD (Behavioral Health Assessment/Service Plan Development) (2 hours) and a Nursing Assessment (1 hour). Many behavioral health consumers are in need of psychotropic medications and need a prescriptions for medications.
Description: Percentage of individuals who achieve at least one of the goals on their Individualized Service Plan.
Why is this important: Ultimately the goal for working with individuals with intellectual developmental disabilities is to improve their overall level of functioning in order for them to gain independence and live a meaningful life. Using goal accomplishment as a measure to determine an increase in functioning is a valuable tool. Goals are established based on categories determined by a Support Intensity Scale (SIS) assessment, Health Risk Screening Tool (HRST) as well as the individuals hopes and dreams.
Description: Percentage of individuals scheduled to be seen by an individual licensed to prescribe medications in the State of Georgia within 14 business days from the date of intake
Why is this important: In order to meet Accountability requirements from the State of Georgia requirements, all individuals admitted require an MD evaluation (1 hour), a BHA/SPD (Behavioral Health Assessment/Service Plan Development) (2 hours) and a Nursing Assessment (1 hour). Many behavioral health consumers are in need of psychotropic medications and need a prescriptions for medications.
Description: The number of duplicated clients served each month and each quarter for the specific program
Why is this important: To determine the impact the program(s) is having on the citizens of Fulton County by tracking the number of Clients being served for each quarter
Description: The number of duplicated clients served each month and each quarter for the specific program
Why is this important: To determine the impact the program(s) is having on the citizens of Fulton County by tracking the number of Clients being served for each quarter
Description: Percentage of individuals receiving Behavioral Health services that rate their overall experience as a 4.0 or greater
Why is this important: To track the satisfaction that consumers have with service provision
School based Mental Health Therapy
Description: The number of unduplicated clients served for each quarter for the specific program (YTD)
Why is this important: To track the number of Fulton County residents being served by the Department of Behavioral Health and Disabilities programs
Description: Maintain or exceed 80% satisfaction with services provided
Why is this important: To track the satisfaction that consumers have with service provision
Re-Entry
Description: The number of unduplicated clients served for each quarter for the specific program (YTD)
Why is this important: To track the number of Fulton County residents being served by the Department of Behavioral Health and Disabilities programs
Description: Percentage of clients connected to community mental health services
Why is this important: To track the impact of connecting those with mental health concerns to community resources
DUI Treatment Court
Description: The number of duplicated clients served each month and each quarter for the specific program
Why is this important: To determine the impact the program(s) is having on the citizens of Fulton County by tracking the number of Clients being served for each quarter.
Description: Percentage of clients that will maintain a negative drug screen
Why is this important: Tracking the impact on treatment services and does it correlate to a reduction in substance use
Description: Percentage of clients who will complete program successfully by graduating
Why is this important: Tracking the impact on the treatment services and does it correlate to client's successful completion of the program
Description: Maintain or exceed 80% satisfaction with services provided
Why is this important: To track the satisfaction that consumers have with service provision
Misdemeanor Mental Health Court (MMC)
Description: Percentage of clients connected to community mental health services
Why is this important: To track the impact of connecting those with mental health concerns to community resources
Description: The number of duplicated clients served each month and each quarter for the specific program
Why is this important: To determine the impact the program(s) is having on the citizens of Fulton County by tracking the number of Clients being served for each quarter.
Permanent Supportive Housing
Description: Percentage of clients remaining housed without being evicted or transferring into another property
Why is this important: Tracking the impact on service provision and if it correlates to clients maintaining housing stability
Description: Percentage of clients remaining housed without being evicted or transferring into another property
Why is this important: Tracking the impact on serivce provision and if it correlates to clients maintaining housing stability
IDD
Description: The number of unduplicated clients served for each quarter for the specific program (YTD)
Why is this important: To track the number of Fulton County residents being served by DBHDD programs