Board of Health


Department Information
Phone: 404-613-1205 | Address: 10 Park Place South S.E. Atlanta, GA 30303
Dr. Lynn Paxton, Director
The Fulton County Board of Health is committed to promoting and protecting the health of individuals, families, and communities.
The Board of Health offers public health services at eight health centers located throughout Fulton County and through our Vital Records office located at Fulton County Government Center.


Key Performance Indicators

Description: New or Returning TB Cases Linked to Direct Care within 72 hours
Why is this important: Rapid linkage to care enables the program to start medications promptly, reducing infectiousness, preventing spread, and providing better health outcomes for individuals with tuberculosis.

Description: Percentage of newly diagnosed HIV+ individuals linked to care within 30 days
Why is this important: The HIPP program has as its goals to reduce the transmission of HIV. Since HIV can only be acquired from someone living with the virus, viral suppression is the chief tool for stemming transmission. Viral suppression occurs when individuals living with HIV are adherent to their HIV Medications (ARVs). The selection of Linkage to Care as an indicator reflects the speed in which the newly diagnosed, who are the most infectious, are connected with HIV medical care and in turn ultimately living with an undetectable viral load.

Description: Proportion of reports of selected reportable diseases for which initial public health control measure(s) were initiated within the appropriate timeframe
Why is this important: N/A

Description: Percentage of customers satisfied with services
Why is this important: The Fulton County Board of Health is committed to promoting and protecting the health of individuals, families and communities. The KPI allows the district to measure and manage our people focused value of treating everyone we encounter with respect and compassion and responding with a service-oriented attitude toward our clients, communities and colleagues.

Description: Percentage of syphilis cases with contact investigations completed within 30 days
Why is this important: N/A

Description: Percentage of vectors (mosquitoes) with confirmed virus
Why is this important: N/A

Description: Number of confirmed VBD cases reported [lower number is better]
Why is this important: N/A

Description: Percentage of new food service establishments with a routine inspection conducted within 60 days of permitting
Why is this important: EHS is moving away from counting number of inspections. EHS relies on the performance of the food service establishment's certified food manager to operate the establish according to Food Code 511-6-11

Description: Percentage of customers satisfied with services (vital records)
Why is this important: N/A

Description: Percentage of parents who demonstrate increased knowledge of child passenger seat safety techniques
Why is this important: N/A

Description: Percent of children screened for early detection of developmental delay within 45 days
Why is this important: A Key Performance Indicator (KPIs) from each MCH program is utilized to identify at risk children within the target population who are in need of services offered by the Maternal and Child Health (MCH) Division. KPIs facilitate and monitor efforts to provide high quality early learning experiences and interventions designed to enhance individualized development and positive health outcomes of the child, as well as align with Federal, State and local goals and objectives. KPIs also create learning environments to foster each child’s ability to become “the best they can be”.

Description: Proportion of reports of selected reportable diseases for which initial public health control measure(s) were initiated within the appropriate timeframe
Why is this important: N/A

Description: Percentage of EHS investigate complaints within 5 days of receipt
Why is this important: Since we typically only conduct 2 routine inspections on the facilities that we regulate, we only get a snapshot of what is occurring during the time that we are there. Complaints come in from the public who visit these establishments and provide additional information about possible poor management practices at these facilities. Additionally, complaints from the public provide us with information in specific areas that could lead to bigger public health risks, such as the presence of rats, mosquitoes and/or areas where these vectors can breed. In order to ensure that we are providing the public with the best possible service and to quickly address public health risk factors, we should be investigating these complaints within 5 business days since the quicker we are able to get to the area after a complaint has been filed, the more likely we are to observe the conditions reported and abate the hazard. As it currently stands, from January 1, 2021 and today, we are meeting this goal of responding within 5 days, which is less than 1% of the time (.0098%). The average number of days it is taking to respond to these complaints is 28.94 (almost a month) and this is unacceptable.

Description: Percentage of toddlers treated at a Fulton County health center who are referred to oral health
Why is this important: N/A

Description: Percentage of children receiving collaborative care within a medical home 45 days post enrollment
Why is this important: A Key Performance Indicator (KPIs) from each MCH program is utilized to identify at risk children within the target population who are in need of services offered by the Maternal and Child Health (MCH) Division. KPIs facilitate and monitor efforts to provide high quality early learning experiences and interventions designed to enhance individualized development and positive health outcomes of the child, as well as align with Federal, State and local goals and objectives. KPIs also create learning environments to foster each child’s ability to become “the best they can be”.

Description: Percent increase of low-birth weight children screened at risk for poor health outcomes
Why is this important: A Key Performance Indicator (KPIs) from each MCH program is utilized to identify at risk children within the target population who are in need of services offered by the Maternal and Child Health (MCH) Division. KPIs facilitate and monitor efforts to provide high quality early learning experiences and interventions designed to enhance individualized development and positive health outcomes of the child, as well as align with Federal, State and local goals and objectives. KPIs also create learning environments to foster each child’s ability to become “the best they can be”.

Description: Percent increase in the number of unduplicated client visits from previous CY at all Health Centers
Why is this important: The purpose of justification provides an explanation of how the indicator serves as a good measure of performance in regards to the agency’s mission and objectives. The explanation should show a clear and logical link between the indicator and at least on a department objectives. Percentage measure was selected because it is a better reflection in determining whether the BOH met target or stretch target.

Description: Percentage of children rescreened for hearing deficit following initial unsuccessful hospital screening
Why is this important: A Key Performance Indicator (KPIs) from each MCH program is utilized to identify at risk children within the target population who are in need of services offered by the Maternal and Child Health (MCH) Division. KPIs facilitate and monitor efforts to provide high quality early learning experiences and interventions designed to enhance individualized development and positive health outcomes of the child, as well as align with Federal, State and local goals and objectives. KPIs also create learning environments to foster each child’s ability to become “the best they can be”.