External Affairs

1st Quarter Performance Report

Jessica Corbitt, Director

The Department of External Affairs, Communications Division provides information services directly to the citizens of Fulton County through coordination of tours, media/press, special events, publications, and more.

Performance Measures

Measure

Priority Area: All People Trust Government is Effective, Efficient and Fiscally Sound

Objective: The level of trust and satisfaction in County government is increasing

Goal: Annual percent growth in digital and broadcast views

Target: 15%

Comments:

Measure

Priority Area: All People Trust Government is Effective, Efficient and Fiscally Sound

Objective: Trust and satisfaction in County government is increasing

Goal: Percentage of customers who indicate their expectations were met when receiving service from the Department

Target: 85%

Comments:

Measure

Priority Area: All People Trust Government is Effective, Efficient and Fiscally Sound

Objective: Trust and satisfaction in county government is improving.

Goal: The average number of positive media communications per week with at least one from a Tier 1 outlet

Target: 10.7

Comments:

Total Obligations* vs Budget, Operations and Personnel

Department

Total Obligations* vs Budget

Programs

* Total obligations are the sum of expenditures and encumbrances.