External Affairs

Mid-Year Performance Report

Jessica Corbitt, Director

The Department of External Affairs, Communications Division provides information services directly to the citizens of Fulton County through coordination of tours, media/press, special events, publications, and more.

Performance Measures

Measure

Priority Area: All People Trust Government is Effective, Efficient and Fiscally Sound

Objective: The level of trust and satisfaction in County government is increasing

Goal: Annual percent growth in digital and broadcast views

Target: 15%

Comments:

Measure

Priority Area: All People Trust Government is Effective, Efficient and Fiscally Sound

Objective: Trust and satisfaction in County government is increasing

Goal: Percentage of customers who indicate their expectations were met when receiving service from the Department

Target: 85%

Comments:

Measure

Priority Area: All People Trust Government is Effective, Efficient and Fiscally Sound

Objective: Trust and satisfaction in county government is improving.

Goal: The average number of positive media communications per week with at least one from a Tier 1 outlet

Target: 10.7

Comments:

Measure

Priority Area: All People Trust Government is Effective, Efficient and Fiscally Sound

Objective: Trust and satisfaction in county government is improving.

Goal: Percentage of weekly legislative updates provided during legislative session

Target: 98

Comments:

Total Obligations* vs Budget, Operations and Personnel

Department

Total Obligations* vs Budget

Programs

* Total obligations are the sum of expenditures and encumbrances.