External Affairs

1st Quarter Performance Report


Jessica Corbitt, Director
The  Department of External Affairs, Communications  Division  provides information services directly to the citizens of Fulton County through coordination of tours, media/press, special events, publications, and more.

Performance Measures


Measure
Priority Area: All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: The level of trust and satisfaction in County government is increasing
Goal: Annual percent growth in digital and broadcast views
Target: 15%
Comments:

Measure
Priority Area:  All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: Trust and satisfaction in County government is increasing
Goal: Percentage of customers who indicate their expectations were met when receiving service from the Department 
Target: 85%
Comments:

Measure
Priority Area:  All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: Trust and satisfaction in county government is improving.
Goal: The average number of positive media communications per week with at least one from a Tier 1 outlet
Target: 10.7
Comments:

Total Obligations* vs Budget, Operations and Personnel 
 Department

Total Obligations* vs Budget
Programs
* Total obligations are the sum of expenditures and encumbrances.