External Affairs

Mid-Year Performance Report

Jessica Corbitt, Director
The  Department of External Affairs, Communications  Division  provides information services directly to the citizens of Fulton County through coordination of tours, media/press, special events, publications, and more.

Performance Measures


Measure
Priority Area: All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: The level of trust and satisfaction in County government is increasing
Goal: Annual percent growth in digital and broadcast views
Target: 15%
Comments:

Measure
Priority Area:  All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: Trust and satisfaction in County government is increasing
Goal: Percentage of customers who indicate their expectations were met when receiving service from the Department 
Target: 85%
Comments:

Measure
Priority Area:  All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: Trust and satisfaction in county government is improving.
Goal: The average number of positive media communications per week with at least one from a Tier 1 outlet
Target: 10.7
Comments:

Total Obligations* vs Budget, Operations and Personnel 
 Department

Total Obligations* vs Budget
Programs
* Total obligations are the sum of expenditures and encumbrances.