Information Technology

1st Quarter Performance Report


Sallie Wright, Chief Information Officer
The mission of the Fulton County Information Technology (FCIT) is to deliver secure, innovative, reliable technology services and solutions, and to provide guidance and oversight that lead to sound decisions for Fulton County Government.

Performance Measures

Measure
Priority Area: All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: The level of trust and satisfaction in County government is increasing
Goal: Percentage Security Awareness training completed by operational staff
Target: 70%
Comments: 

Measure
Priority Area:  All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: The County complies with relevant laws and standards
Goal: Percentage of time that Enterprise Applications are running and available
Target: 95%
Comments:

Measure
Priority Area:  All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: The level of trust and satisfaction with County government is increasing
Goal: Percentage of customer that are satisfied with services
Target: 75%
Comments:

Measure
Priority Area: All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: The level of trust and satisfaction with County government is increasing
Goal: Percentage of projects completed within the budget and on time
Target: 75%
Comments:

Measure
Priority Area: All People Trust Government is Effective, Efficient and Fiscally Sound
Our Objective: The level of trust and satisfaction with County government is increasing
Goal: Percentage of service request that are closed within established time standards
Target: 85%
Comments:

Total Obligations* vs Budget, Operations and Personnel
Department
Total Obligations* vs Budget
Programs
* Total obligations are the sum of expenditures and encumbrances.