PERFORMANCE

Justice Reinvestment Initiative

Performance Dashboard

Desired Outcome #5: Stakeholders who interface with the justice system believe that they are treated respectfully and fairly and that they are provided with timely, accurate information and services

Rating of the quality of individuals’ experience with the justice system (via external surveys of lawyers, defendants, crime victims, plaintiffs, law enforcement officers, and jurors as well as internal surveys regarding cross-agency collaboration and support)

Percentage of court-processing transactions that meet established timeliness and/or accuracy standards (includes transactions for both external and internal users)