Police

About the Department
The mission of the Fulton County Police Department is to preserve life, protect property, and maintain order through a partnership between the department and the citizens.
The Fulton County Police Department is nationally accredited by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA).

Key Performance Indicators

This KPI measures the percentage of public requests for reports filled within 72 hours. Georgia statute mandates that the requester, if practicable, receive a response within three days regarding a request for records. The goal of this measurement is to establish a standard for providing requested documentation within a specified timeframe.

This KPI measures the number of investigations cleared within one year. Reports generated by patrol officers having an active status are evaluated by the Criminal Investigations Section applying solvability factors and ascertaining the need for latent investigation. Evaluations are based on crime elements, stolen property, physical evidence, physical injury, theft value, and crime pattern.

We are measuring the length of time it takes the department to respond to non-Priority I calls for service. The department's primary function is to respond to citizen calls for police services. This measurement focuses on calls for service requiring that an officer be dispatched immediately to the location of the call (Priority II) and calls that are of a routine nature and are generally dispatched to the assigned beat officer for handling (Priority III).

We are measuring the length of time it takes the department to respond to Priority I calls for service. The department's primary function is to respond to citizens calls for police services. This measurement focuses on calls that are immediate and/or life-threatening in nature.

This KPI measures the number of citizen complaints received by the department involving officers. Through the use of body-worn and in-car camera systems, the department seeks to collect data to evaluate training opportunities and provide accurate documentation of laws enforcement and citizen interaction.

The customer service survey for the Police department targets external customers that visited the department. The survey is conducted within the department using an online weblink that directs the customers to the survey. This survey is ongoing and the participants vary.