About the Department
The mission of the Probate Court is to carry out the duties assigned to it under the Constitution and laws of Georgia as a Court of Record. The Judge of the Probate Court makes determinations in all controversies by holding hearings involving estates of decedents and guardianship and/or conservatorship of minors and adults.
Key Performance Indicators
This KPI measures the percentage of guardianship/conservatorship petitions that are heard within 12 weeks of the date of filing. Petitions are filed by family members, friends or agencies who are concerned about an adult’s ability to make decisions. A petition is filed when it is accepted by the Court Clerk and stamped “filed in office".
This KPI measures the percentage of final orders issued/entered on guardianship and conservatorship petitions within 5 days of the date of hearing. Petitions are filed by family members, friends or agencies who are concerned about an adult’s ability to make decisions. An order is entered when it is delivered to a court clerk and stamped “filed in office.”
This KPI measures the percent of creditors’ claims that are processed and responded to by the Court’s Records Division within 15 days of receipt. A claim is received when it is stamped in at the Front Desk. All claims must be submitted in writing.
Georgia law permits creditors to file claims against the estates of decedents, minors or incapacitated adults. The Probate Court ensures that claims are docketed and recorded in the Court records. Timely processing of these requests is critical to creditors who have claims against estates and fiduciaries who are responsible for administering those estates.
The customer service survey for the Probate Court department targets external customers that visited the department. The department uses its own manual survey which is conducted on paper, face-to-face. The survey is ongoing and the participants vary.
This KPI measures the percent of WCLs issued within 10 business days of receipt of a “clean” background check – a background check that does not contain any record of criminal history.