About the Department
The mission of the Public Works Department is to protect the health, safety and welfare of Fulton County's citizens through systematic planning, construction, maintenance and operation of our water and wastewater infrastructure in a sustainable, efficient and environmentally sound manner.
The Fulton County Public Works Department provides drinking water and wastewater services in the North Fulton cities, as well as wastewater services in many of the South Fulton cities.
Key Performance Indicators
We are measuring the percentage of days that the treated effluent from all of the wastewater treatment facilities meets or exceeds the standards set forth in the permit.
The number of aircraft operations, each take-off or landing is considered one operation, is tracked by both the FAA control tower and Fulton County staff and is indicator of how much the airport is being used.
This KPI is measured by locating all water valves and fire hydrants within a 5 year period. Once located, the correct coordinates are digitized into GIS and the valves tested to ensure their proper operation.
Inspect all sanitary sewer lines within a 5 year period to identify any failed, cracked, or broken collection pipes that would lead to a sanitary spill.
Surveys are collected via telephone to customers, upon completion of work order. Survey consists of 6 questions that ranks the level of customer satisfaction based on scale of 1 (least satisfied) to 5 (most satisfied)