Purchasing and Contract Compliance



Department Information
Phone: 404-612-5800 | Address: 130 Peachtree Street, SW Suite 1168 Atlanta, GA 30303
Felicia Strong-Whitaker, Director
The Department of Purchasing & Contract Compliance is committed to customer service and the timely acquisition of goods and services. Utilizing technology and sound business processes, we strive to bring the greatest value to Fulton County with integrity, fairness, competition, and community inclusion.
As part of the countywide commitment to provide "Excellence in Procurement", we have been recognized by the National Institute of Governmental Purchasing and the National Purchasing Institute in the areas of procurement, professionalism, innovation, and customer service. We are proud to be recognized at the national level as a cutting-edge purchasing agency operating with the highest standards established within the profession.

Key Performance Indicators

Description: Average purchasing cycle time for Invitation to Bid (ITB)
Why is this important: The intent of this measure is to determine the efficiency of the Invitation to Bid process.

Description: Average purchasing cycle time for Request for Proposal (RFP)
Why is this important: The intent of this measure is to determine the efficiency of the Request for Proposal process and to determine whether the performance measures established as industry benchmarks are being met.

Description: Average purchasing cycle time for Request for Quote (E-Quote)
Why is this important: The intent of this measure is to determine the efficiency of the E-Quote process.

Description: Percentage of user departments who report that the quality of services from Purchasing as Excellent or Very Good
Why is this important: The purpose is to provide training workshops on how to do business with the County for the business community. To communicate effectively and ensure a productive stakeholder and customer relations. Surveys assist the Department in measuring customer satisfaction, specific questions are asked so that the Department can determine whether adjustments/changes are needed.

Description: Average days to execute a contract after BOC approval   

Why is this important: N/A