Registration and Elections
Department Information
Phone: 404-612-7020 | Address: 130 Peachtree St, Ste 2186 Atlanta, GA 30303
Key Performance Indicators
Description: Percentage of equipment support calls resolved on election day
Why is this important: To ensure that the registration and elections process is efficiently and effectively provided to eligible citizens of Fulton County according to applicable laws and rules.
Description: Percentage of poll worker related calls resolved on election day
Why is this important: All People trust government is efficient, effective, and fiscally sound. We are ensuring the staff at the precincts are secure in knowing that the department is responsive and available to assist. Its crucial that the department is responsive to every call received.
Description: Percentage of customer calls successfully handled on election day
Why is this important: To ensure that the registration and elections process is efficiently and effectively provided to eligible citizens of Fulton County according to applicable laws and rules. Responding to inquiries especially when the department is prepping for an election or during an election. One wrong response could affect the overall
Description: Percentage of voter applications processed within 30 days business excluding blackout period
Why is this important: Our mission is to process voter registration application timely so we will have voters registered by election time. We have completed 53% of our voter registration applications.
Description: Percentage of precinct that check in for vote tally within 2 hours of polls closing
Why is this important: To ensure that the registration and elections process is efficiently and effectively provided to eligible citizens of Fulton County according to applicable laws and rules. At check-in all of the department released inventory is return. Results are tabulated and reported based on all polling precincts being timely.
Description: Percentage of customers who rated their satisfaction with services as very or extremely satisfied
Why is this important: The customer service survey for the Registration and Elections department targets external and internal customers who received services from the department. The surveys are conducted via department website and tablet. The survey is ongoing and participants vary.