Office of Strategy and Performance Management

1st Quarter Performance Report


Anna Roach,  Chief Strategy Officer
Fulton County’s Office of Strategy and Performance Management was established in 2015 to develop a clear framework and path forward for the County’s direction over the next four years that is tied not only to the allocation of resources, but also to the collection and analysis of data to measure and manage organizational performance. Guided by the County's vision, mission and six priority areas identified by the Board of Commissioners, the team is responsible for integrating strategic planning, budgeting, and performance management to support the execution of the County’s strategic plan.

Performance Measures

Measure
Priority Area:  All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: The level of trust and satisfaction in County government is increasing
Goal: Percentage of departmental programs that align with priority areas established by the BOC
Target: 100%
Comments:

Measure
Priority Area:  All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: The level of trust and satisfaction in County government is increasing
Goal: Number of Performance Management Reports per year
Target: 6.00
Comments:  

Measure
Priority Area:  All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: The level of trust and satisfaction in County government is increasing
Goal: Percentage of Countywide Initiatives that have project management work plans developed for implementation
Target: 95%
Comments:

Measure
Priority Area:  All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: The level of trust and satisfaction in County government is increasing
Goal: Overall, I was satisfied with the level of service provided
Target: 75%
Comments: 

Measure
Priority Area:  All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: The level of trust and satisfaction in County government is increasing
Goal: Percentage of departmental programs that utilize the performance management system for reporting purposes 
Target: 100%
Comments: 

Measure
Priority Area:  All People Trust Government is Effective, Efficient and Fiscally Sound
Objective: The level of trust and satisfaction in County government is increasing
Goal: Percentage of departments that will be measured for customer service utilizing survey tools
Target: 100%
Comments: 

Total Obligations* vs Budget, Operations and Personnel
Department 
*Total obligations are the sum of expenditures and encumbrances.