Superior Court Administration
Key Performance Indicators
Description: Percentage Clearance Rate (Cases Disposed/Incoming Cases)
Why is this important: This measure gauges whether a court is keeping up with its incoming caseload. If a court is resolving fewer cases than are filed with the court, a growing inventory of pending cases is inevitable. Knowledge of clearance rates for various case types over a period of time can help the court identify emerging problems and target improvements.
Description: Successful Client Retention Rate in Accountability Court Programs
Why is this important: The measure is already being captured and reported. The change in the description clarifies what is actually being measured: Client Retention Month over Month. Retention is an accountability measure because the longer participants are engaged in the program and treatment, the better their outcomes after leaving the program.
Description: Percentage of clients that recidivise within 2 years
Why is this important: A large-scale study by the Bureau of Justice Statistics revealed that around two-thirds of individuals released from prison or jail were rearrested within three years. Obviously, the goal for the corrections system should be to find a way to keep individuals out of prison after their first arrest.
Description: Percentage of defendants that successfully complete Pre-Trial felony and misdemeanor supervision
Why is this important: The Pretrial Services Supervision Unit supervises felony and misdemeanor defendants who are granted pretrial release, which requires the defendant to comply with court-ordered conditions, such as drug treatment, psychological counseling, stay-away orders, or frequent reporting. If an individual is granted pretrial release, a Pretrial Services case manager will be assigned to the case and will monitor the individual's progress throughout the adjudication period.
Description: Percentage increase in the number of mediations year to year (Annual)
Why is this important: An increase in mediation shows that more cases are being handled and resolved outside of a courtroom and allowing more serious matters to be brought before a judge. This also allows those that can not afford an attorney an alternative for access to justice.
Description: Percentage of customers who rated their satisfaction with services as very or extremely satisfied
Why is this important: N/A